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VIII. THE NATIONAL LABOR RELATIONS ACT AFTER SEVENTY YEARS: AN ASSESSMENT. JOINT SESSION WITH AEA
Expanding Voice for Professional and Managerial Employees
Paula B. Voos
Rutgers University
Abstract
The paper contrasts U.S. private
sector labor law with both public sector and European labor law with regard
to how it conceives of, and treats, managerial representation. In both Europe
and the public sector, managers are often represented as employees and nonetheless
act loyally as agents of the employer. Professionals who have some supervisory
responsibilities should not lose their representation rights; this is an area
of U.S. labor law that is ripe for reconsideration.
Introduction
Today a large number of U.S.
employees are not covered by the National Labor Relations Act (NLRA) and have
no legal protections should they attempt to organize. Sue Cobble (1994), using
1990 data, has estimated that the NLRA excludes as much as 33 percent of the
private sector workforce; approximately half of the excluded are supervisory
or managerial workers. The problem is particularly acute for nurses, along
with other professional and technical workers (Abraham, Eaton, and Voos 2006).
Law in the public sector and western Europe provides a model for an alternative
approach to this issue.
U.S. Law Regarding Managerial Representation
When the Taft-Hartley Act was passed in 1947, the Foremen's Association
of America was beginning to recruit additional members, with union organizing
activity especially high among first-level supervisors in the automobile industry.
Taft-Hartley added Section 2(11) to the NLRA. It excluded individuals who
had the authority to "hire, transfer, suspend, lay off, recall, promote, discharge,
assign, reward, or discipline other employees, or responsibility to direct
them, or to adjust their grievances, or to effectively recommend such action"
from the concerted activity protections of the NLRA. An individual who did
one of these thirteen things using "independent judgment" and "in the interests
of the employer" was a supervisor and hence not an employee whose rights are
protected by the NLRA. An individual need only do any one of these things
a small part of the day, or even one day a month, to be considered a supervisor.
The Supreme Court reaffirmed and extended this exclusion
in a number of cases (NLRB v. Bell Aerospace 1974; NLRB v. Yeshiva University
1980;
NLRB v. Heathcare and Retirement Corp. 1994; and Kentucky River Community Care 2001). The bottom line is
that professionals, who are explicitly granted rights to representation in
Section 2(12) of the NLRA, lose their rights if they exercise independent
judgment in the direction of other employees (Abraham and Voos 2005). Licensed
practical nurses and tugboat pilots, as well as college professors, have been
found to be supervisors.
As this paper is being written, the Bush NLRB is considering potential
extensions of this line of reasoning. Three cases have been designated by
the Board as "lead cases": Oakwood Healthcare, Beverly Enterprises-Minnesota,
d/b/a Golden Crest Healthcare Center and Croft Metals. Since Croft Metals involves in part "load supervisors"
(an employee who tells others where to place boxes in a delivery van using
information about the delivery schedule), it appears that the "limbo bar"
of supervisory status could be lowered even further.
The situation is very different in the public sector. Even though public
sector labor relations statutes commonly have been modeled after the NLRA
in many respects, they also have major differences both from that law and
from one another. When Adrienne Eaton and I reviewed these statutes in 2002,
we found that eleven of them provided collective bargaining rights not only
for first-level supervisors but also for individuals at higher levels in the
management hierarchy; these states were Alaska, Connecticut, Florida, Hawaii,
Maine, Massachusetts, Michigan, Minnesota, New Jersey, New York, and Washington.
New Jersey, for instance, gives rights to employees up to the level of "managerial
executive." Hence, a greater proportion of the workforce is eligible for union
representation in the public sector. In New Jersey about 95 percent of all
state employees are eligible—only 5 percent are considered "managerial
executives" (Eaton and Voos 2003). A further set of sixteen states gave collective
bargaining rights to first-level supervisors, but not higher levels of management,
or had mixed practices (such as allowing for representation at higher levels
in police/fire units but not in state government). Hence a majority of states
(and many of the most populated) have passed public sector collective bargaining
statutes that are more expansive with regard to coverage than is the NLRA
itself. While we have not done a comprehensive study of how public sector
law has evolved since 2002, we believe that little has changed with regard
to the issue of supervisory/ managerial representation.1
Loyalty: An Idea Central to U.S. Labor Law in the Private Sector
It would be easy to explain the absence of collective bargaining
rights for private sector managers by simple reference to corporate interest
in minimizing the number of union-represented employees. Nonetheless, employers
have advanced their cause—the denial of fundamental rights to large numbers
of employees—through a conceptual lens that has been persuasive both in Congress
and in the courts. Their argument centers on the concept of loyalty.
Employers have argued that managers and supervisors owe undivided
loyalty to the employer as part of their job. Union membership, under this
logic, should be banned because it would take away or divide that loyalty
when the union and management had different interests.
This theoretical framework has been challenged by research demonstrating
that employees are capable of "dual loyalty" and that often employees are
committed to both the union and the company. It also ignores the reality that
no manager or supervisor is entirely loyal to the company and the company
alone—they are also loyal to themselves, to their families, and often to a
variety of other things like their work group or department, community, religion,
and so forth. All of us juggle multiple commitments in complex lives.
Because many managers and supervisors are union members in the
public sector, it was possible for Adrienne Eaton and me to investigate how
they juggle multiple roles and loyalties (Eaton and Voos 2003). We found evidence
of pragmatic accommodation—managers can "wear two hats" successfully. For
instance, in strike situations, represented managers and supervisors crossed
picket lines with the blessing of the union when their labor was essential.
Represented managers and supervisors continued to discipline subordinates
when that was necessary, even up to the point of participating in grievance
arbitrations, sometimes while maintaining union membership in the same organization
as the employee filing a grievance against them. There were few insurmountable
problems for the employer stemming from managerial representation.
It may be, of course, that middle managers and supervisors in public agencies
have somewhat different jobs than their counterparts in the private sector.
They may have less actual authority, may be bounded more by rules from the
vast bureaucracy that employs them, and may be less "loyal" to those at the
top of the organization because they conceive of themselves as serving the
"public good" rather than the political appointee who happens to head the
agency at the moment. These attributes of public sector managerial jobs may
make union membership more attractive to those who hold them. Nonetheless,
it is clear that managers can be members of labor organizations at the same
time they faithfully perform their managerial responsibilities. The fact that
managers in other advanced industrial nations also deal with the labor organizations
of their employees on behalf of their employer—at the same time they
themselves are represented as employees—demonstrates the fallacy underlying
this aspect of American legal reasoning
Managerial Representation in Other Advanced Nations
Professional and technical workers are often simultaneously managers.
In the U.S. private sector this means that they are denied the opportunity
for union representation. But in other advanced nations this overlap between
the two groups has been resolved in a different way, one that provides more
opportunity for voice on the part of employees. Table 1 contains relevant
information on the situation for these workers in western Europe.
Representation is, of course, most extensive in the Scandinavian
countries, where only top executives are not eligible for union representation.
Historically separate labor organizations representing more educated workers
(both managers and professionals) emerged in these nations; these organizations
combine the functions of unions and professional societies. This results in
a type of unionism that combines collective and individual representation.
For instance, SIF, the Swedish union for white collar workers in industry
(including engineers and managers), has emphasized expanded individual career
assistance for its members in recent years (Bjorkman and Huzzard 2005), in
addition to more traditional means of collective representation. In Norway
some unions representing public sector managers have utilized individual salary
negotiations in order to attract and retain top managers in the public sector.
In other nations managerial and professional unions also have worked
to integrate collective and individual services. Munro and Rainbird (2000)
provide evidence from Britain that innovative efforts by such unions to serve
members as individuals fosters, rather than hinders, workplace activism and
collective representation. In the United Kingdom, moreover, more managers
(and professionals who simultaneously have managerial responsibilities) are
represented by labor organizations than in the United States; Poole et al.
(2005) report that membership among British managers is up slightly in 2000
from levels in 1990, with 17.5 percent of those they surveyed reporting union
membership.
Managers and supervisors have representation rights in Europe that
far surpass their rights in the United States; unionization rates are correspondingly
higher. In several nations these groups are more organized in the public

sector than in the private. Also, rates of unionization for managers
and professionals tend to be somewhat lower than for blue collar workers in
the same nation. In Belgium, for instance, it has been estimated that only
30 percent of professional, managerial, and white collar workers are represented
by unions, well below the overall average of 53 percent (Mermet 2000). Nonetheless,
evidence from Europe clearly supports the lesson from the U.S. public sector
that there is nothing incompatible about managerial/supervisory jobs and union
representation of individuals in those jobs.
Concluding Observations
Finally, one might reasonably ask whether or not managers and supervisors
want union representation rights, or even greater opportunities for voice
than they are now afforded in the U.S. private sector. Adrienne Eaton and
I (2004) surveyed contemporary evidence on that issue and concluded that
U.S. managers do want greater voice, although only a minority want
unionrepresentation at present. Nonetheless, professionals are now among the
most highly unionized occupations in the United States; the way American labor
law now handles the considerable overlap between managerial and professional
positions is a particular problem for many professional workers seeking to
organize. For this reason alone, reform of this aspect of American labor law
is long overdue.
Note
1. Collective bargaining rights
for state employees in Missouri and Indiana were with-drawn this year (2005),
when governors in those states rescinded earlier Executive Orders mandating
bargaining; unions can still represent employees in civil service appeals
but they have lost many members. Obviously, these actions did not just affect
managers and supervisors.
References
Abraham, Steven
E., Adrienne E. Eaton, and Paula B. Voos. 2006. "Supreme Court Supervisory
Status Decisions: The Impact of Union Organizing of Nurses under the NLRA." In Richard Block, Sheldon Friedman, Michelle Kaminski, and Andy Levin, eds. Justice on the Job: Perspectives on the Erosion of Collective Bargaining
in the United States. Kalamazoo, MI: Upjohn.
Abraham, Steven E., and Paula
B. Voos. 2005. "The Market's Reaction to Two Supreme Court Rulings on American
Labor Law." Journal of Labor Research, Vol. 26, no. 4 (Fall), pp.
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Bjorkman, Hans, and Tony Huzzard.
2005. "Membership Interface Unionism: A Swedish White-Collar Union in Transition."
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Cobble,
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Eaton, Adrienne E., and Paula
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